Please review the Terms and Conditions shown below.

If you agree to these Terms and Conditions, click the "Return to Get Started" button at the bottom of the page, and you may proceed to our counselling service.

You agree to the Terms and Conditions described below by using Connected Minds Therapies.

Connected Minds Therapies

Connected Minds Therapies is a program operated by sole trader Lette Jewell psychotherapy. Our services are delivered by a team of professional counsellors. This service operates from Melbourne, Victoria. For detailed information regarding Connected Minds Therapies, please read our website.

This website is managed by Connected Minds Therapies.

It offers online counselling and face-to-face individual and relationship sessions. Information and services are provided for a fee, and our fees are regularly updated on our website for residents of Australia and New Zealand only.

Our assessments and counselling are based on the information you choose to share with us.

While our counsellors will make every effort to assist you with the issues or problems you identify, you are in the best position to determine how relevant this information is to your situation.

Services provided by Connected Minds Therapies are not a substitute for independent professional advice from your own or another treating health professional.

Nothing contained in this site is intended to be used as medical advice and is not intended to diagnose, treat, cure or prevent any disease.

Connected Minds Therapies does not accept liability for any injury, loss, or damage incurred by using or relying on the information.

Privacy and Security

Connected Minds Therapies operates within Australian and New Zealand legal requirements and Privacy and Information Management standards. These frameworks are intended to safeguard access and use of your information.

For further information, please read our Privacy Policy.

Confidentiality

When using Connected Minds Therapies, your personal information is kept confidential. We will not share your information with any other organisation without your express permission, except where we are required to do so under law. This may apply in circumstances where we have a 'duty of care'; that is, when you are at serious risk of harming yourself, harming someone else, or there is a child protection concern. De-identified transcripts and demographic data may be used for clinical supervision or to evaluate the services provided by Connected Minds Therapies.

Connected Minds Therapies Online or Face-to-Face Sessions

Users of the online or face-to-face sessions must abide at all times by the standards of language and behaviour as outlined in these Terms and Conditions. Users must not post or transmit any content that is inappropriate, offensive, or contrary to any applicable laws or standards. This includes, without limitation, material which:

• No sessions are to be recorded by the client without the express permission of the counsellor.

• is obscene or indecent or depicts violence, sexual activity, or pornography;

• defames, harasses, menaces, threatens, abuses, offends, or embarrasses any person or group of people;

• infringes the copyright, moral rights, confidentiality rights, or intellectual property rights of any person or organisation;

• infringes any of our rights or the rights of any third person (including privacy rights);

• breaches any laws, regulations, standards, or codes as enacted, modified, or updated from time to time;

• impersonates any person or suggests a connection to a group or organisation which is misleading;

• advocates the use of force or violence towards any person or group of people;

• incites hatred based on race, religion, gender, nationality, sexuality, or other personal characteristics;

• encourages, endorses, solicits, approves, or recommends the performance of dangerous or illegal acts; or

• contains a virus or other code that has harmful or destructive properties.

Connected Minds Therapies may, at any time and without notice to you, access, filter, remove, amend, or refuse to post files, content, or other material which it considers in its sole discretion to be a breach of these.

Service Agreement

This Service Agreement contains important information about the professional services and business policies relevant to our counselling services.

You must read, understand, and agree to this Service Agreement before seeing Connected Minds Therapies, which trades as Lette Jewell Psychotherapy and Counselling. 

Consultation Structure

Initial consultation: Establish client concerns and background, and determine the client’s counselling expectations.

Consultations 2 to 8: Work towards overcoming client concerns. Apply counselling strategies to identify and challenge personal difficulties. 

Consultation 10 and beyond: Continued monitoring and adjustment of the counselling approach.

Could you discuss the continuation or termination of counselling, depending on client’s progress.

Fees & Payment

For clients new to Connected Minds Therapies, Counsellor/Somatic Psychotherapist - Lette Jewell

The fee for the first consultation is higher because of the time spent per session: 50-65 minutes (This includes Individuals, Poly-relationships and all relationships, Mob/Kin/ Whanau (Family).

When dealing with all relationships counselling, including Kin/Family, individuals often require 2-3 individual sessions to discuss their own required outcome/s. Fees are standard. However, when we have more than two people joining the session, Charges of $65 p/p applies

In Kin/ Family/ Whanau -The maximum number of people per session is four people, with an extra charge per person after this; please note children need to be 18 years and over. Charges of $65 p/p apply.

In-person Sessions will be paid for in advance using a major credit card or online debit card when an invoice is provided after the session, at 50% of the session costs. Due to the clinic and counsellor's client loads, all sessions require 48 hours’ notice for cancellation. Please reach out by text/message/call at 0452064983 or hello@lettejewellpsychotherapy.com.au.

Online Sessions: Require a 24-hour notice for cancellation; no payments will be made in advance. However, cancellations require a 24-hour notice, at a charge of 50% of the session costs. Due to the clinic and counsellor's client loads, all sessions require 24 hours’ notice for cancellation. Please reach out by text/message/call at 0452064983 or hello@lettejewellpsychotherapy.com.au.

Terms and Conditions.

You are solely responsible for any content or material you post or upload during the online or face-to-face sessions, or posted by another person using your username or password.

Connected Minds Therapies excludes all liability (to the extent permitted by law) for any loss, damage, or expenses suffered by you or claims made against you arising from content or material you post or upload during the online or face-to-face sessions or posted by another person.

Your Safety

Some people using online or face-to-face sessions may be suffering from depression, anxiety, or related conditions. Some will be experiencing suicidal thoughts. For everyone's health, well-being, and safety, we do not publish comments that express explicitly suicidal thoughts or feelings.

If you are feeling unsafe or believe there is any chance that you may be going to harm yourself in any way, we strongly encourage you to:

• call the Suicide Call Back Service on 1300 659 467, Lifeline on 13 11 14, or another emergency counselling service;

• call your doctor or

• make arrangements to attend a hospital as soon as possible.

Intellectual Property

Connected Minds Therapies may, at its discretion, access, monitor, and review all content or material you submit during the online or face-to-face sessions.

For your protection, please understand that by participating in the sessions, you accept full responsibility for ensuring that your intellectual rights in shared material are not lost or diminished.

Connected Minds Therapies does not warrant that any material you contribute will be protected against loss, misuse, or alteration by third parties.

By participating in the sessions, you grant Connected Minds Therapies a perpetual, royalty-free, fee-free, non-exclusive, irrevocable, worldwide licence (with a right to sub-license to our authorised nominees) to use, modify, copy, distribute, transmit, reproduce, publish, display, and broadcast any of that material on this site as well as in any promotional or communication activities of Connected Minds Therapies conducted in Australia or overseas.

Confidentiality and Privacy

Connected Minds Therapies will take reasonable steps to ensure the security and confidentiality of material which you post or upload during the online or face-to-face sessions. However, Connected Minds Therapies cannot guarantee that such material will be protected against loss, damage, alteration, or misuse.

For details on how we deal with your personal information, please refer to our Privacy Policy.

Your Email Address

Connected Minds Therapies will only record your email address in the event that you send us a message by email or if you register for regular assistance. Your email address will only be used for the purpose you provided, including contact in response to session activity as listed in the Terms and Conditions.

your email address won’t be added to any mailing lists without your prior consent by way of a specific request in writing.

Without your written consent, we will not use or disclose your email address for any other purpose.

Please let me know if you have any questions or concerns or need further information about the Terms and Conditions of Connected Minds Therapies. In that case, you are invited to email the Connected Minds Therapies.