This Service Agreement contains important information about the professional services and business policies relevant to our counselling services.

You must read, understand, and agree to this Service Agreement before seeing Connected Minds Therapies, which trades as Lette Jewell Psychotherapy and Counselling. 

Consultation Structure

Initial consultation: Establish client concerns and background and determine the client’ counselling expectations.

Consultations 2 to 8: Work towards overcoming client concerns. Apply counselling strategies to identify and challenge personal difficulties. 

Consultation 10 and beyond: Continued monitoring and adjustment of the counselling approach.

Discuss continuation or termination of counselling dependent on client progress.

Fees & Payment

For clients new to Connected Minds Therapies, Counsellor/Somatic Psychotherapist - Lette Jewell

The fee for the first consultation is higher because of the time spent per session: 50-65 minutes (This includes Individuals, Poly-relationships and all relationships, Mob/Kin/ Whanau (Family).

When dealing with all relationships counselling, including Kin/Family, individuals often require 2-3 individual sessions to discuss their own required outcome/s. Fees are standard. However, when we have more than two people joining the session, Charges of $65 p/p applies

In Kin/ Family/ Whanau -The maximum number of people per session is four people, with an extra charge per person after this; please note children need to be 18 years and over. Charges of $65 p/p apply.

In-person Sessions will be paid for in advance using a major credit card or online debit card when an invoice is provided after the session, at 50% of the session costs. Due to the clinic and counsellor's client loads, all sessions require 48 hours’ notice for cancellation. Please reach out by text/message/call at 0452064983 or hello@lettejewellpsychotherapy.com.au.

Online Sessions: Require a 24-hour notice for cancellation; no payments will be made in advance. However, cancellations require 24-hour notice, at a charge of 50% of the session costs. Due to the clinic and counsellor's client loads, all sessions require 24 hours’ notice for cancellation. Please reach out by text/message/call at 0452064983 or hello@lettejewellpsychotherapy.com.au.